Tendering, procurement and management support

Helping businesses write better tenders, get more from their spending and put plans into practice. With specialist expertise in healthcare and MedTech.

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Hands-on Services

  • A 90-minute working session focused on a specific business challenge.

    We’ll look at what you’ve tried, what might be getting in the way and what you could do next.

    Best for: exploring an idea, getting something moving again or getting a second opinion before committing more time or money.

  • A detailed look at what you’re offering, how you explain it and how well it meets a potential buyer’s needs.

    We’ll review the evidence behind your claims, questions buyers might raise and any tender requirements that could cause difficulties.

    You’ll receive clear feedback on what works, where problems might arise and what you could improve.

    Best for: businesses preparing for a tender, approaching new buyers or struggling to turn interest into sales.

  • Practical help for businesses introducing products to the NHS or growing their healthcare business.

    I can help you understand what clinicians and buyers need, review your product evidence and messaging, prepare for procurement and support the introduction of new products.

    Best for: healthcare and MedTech suppliers preparing to approach the NHS, struggling to gain interest or helping customers move to a new product.

Start with an NHS Market Reality Review

A focused, independent review of your product, proposition or NHS market approach from the perspective of someone who has spent years working on the NHS side of the table.

The review includes:

  • Review of your product and current value proposition

  • Assessment of clinical credibility and likely clinician response

  • NHS procurement and pathway considerations

  • Identification of likely objections or barriers

  • Review of evidence and messaging gaps

  • 60-minute review session with your team

  • Short written summary of findings and recommended next steps

Harbour Resolution can identify problems early, sharpen the proposition and help you make better commercial decisions before committing further resource.

Bespoke packages starting from £1,500

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About Chris

Christopher Brown MSc, BSc (Hons), RN


Chris Brown brings experience in national procurement, senior management, supply chain resilience and service improvement, with a clinical background in nursing.

His career has included roles as Matron and Head of Patient Experience & Engagement, followed by national procurement roles with DHL and NHS Supply Chain. Across these positions, he has led teams, managed busy services and worked with suppliers, buyers and frontline staff to solve practical problems.

His procurement experience includes developing tender specifications, assessing products and evidence, shaping procurement strategies and helping organisations introduce new products. He also led supply chain resilience work for wound care and infection control products, helping manage shortages and maintain supplies during the pandemic. This gave him direct experience of balancing cost, quality, availability and risk when decisions could not wait.

Chris understands how buyers assess an offer and what happens after a contract is awarded. He has worked with people who have different priorities, helped them reach agreement and supported the planning, communication and training needed to make changes work.

Through Harbour Resolution, he helps businesses and organisations prepare clearer tenders, make better purchasing decisions and manage projects and change. He also offers specialist support for healthcare, wound care and MedTech businesses, drawing on his knowledge of clinical practice and NHS procurement.

Chris holds a master’s degree in Leadership and Management and a CIPS Diploma in Procurement and Supply. He is based in Northern Ireland and works across the UK and Ireland.

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Speaking & Events

Chris is available for business events, networking groups and team sessions, sharing practical lessons from his career in procurement, management and healthcare.

His talks explore how organisations make decisions, what buyers look for and how to question product claims without getting lost in technical detail. He uses familiar examples and plain language to make these subjects useful to people outside procurement and healthcare.

Topics include:

Marketing vs Evidence: Are you buying what you need?
How to look beyond persuasive claims, ask better questions and avoid paying for features that add little value.

What buyers need to hear
How to explain what your business offers, answer tender questions clearly and support your claims with evidence.

Making change work
Why a good plan can still run into difficulties, and how involving the right people early can help.

To discuss a talk for your event or team, contact hello@harbourresolution.co.uk.

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